This page lists the known Canvas issues reported by Quinnipiac faculty, staff, and students and observed in our Canvas environment.

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If you need help with Canvas, use one of the buttons below:

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This page does not list known issues with other technologies at QU. Please reference the QU IT Status Page and contact QU IT with any questions →

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Current Issues


Issues are added here when they have been confirmed to be present in the Quinnipiac Canvas environment.

If you are having an issue not listed here, please check your Canvas Dashboard to see if an announcement alert has been posted, and, if not, please contact Canvas Support using the support options in the Canvas Help menu.

Resolved Issues


The issues below were previously reported and are believed to be resolved. If you are having an issue with Canvas, please contact Canvas Support.

Contacting Canvas Support


For the fastest support, contact Canvas Support directly. Canvas Support is available 24x7x365.

  1. Open Canvas and select Help at the bottom of the left dark blue global navigation bar.